Hourly service includes a dedicated bus and driver for the duration of the trip.
The standard rate for hourly service is $75 per hour per bus. Via’s hourly rates are measured in 15-minute increments that include the mandatory CDOT pre- and post-trip bus safety inspections, travel to and from the pick-up location, and the time of the actual service.
Hourly service includes Group Trips, shuttle service for events, and tours (group trips with several stops).
Occasionally, some group trips may be accommodated with On-Route service, which means that we can fit the trip into our regular daily Paratransit service schedule.
The current rate for On-Route service is $75 per hour.
|Seating Capacity*||Mobility Device Capacity||Standard Rate||Night & Weekend Rate|
|3 Passengers (Prius)||–||$75/hour||–|
|4 Passengers (MV1)||1 Wheel Chair/ Scooter||$75/hour||–|
|8 Passengers*||2 Wheel Chairs/ Scooters||$75/hour||$85/Hour|
|12 Passengers*||2 Wheel Chairs/ Scooters||$75/hour||$85/Hour|
|14 Passengers*||2 Wheel Chairs/ Scooters||$75/hour||$85/Hour|
|21 Passengers*||2 Wheel Chairs/ Scooters||$75/hour||$85/Hour|
*Vehicle seating will decrease to provide space(s) for mobility devices, i.e., wheelchair or scooter, by approximately two (2) seats per mobility device. Via’s Customer and Community Services Department will assist you in determining and scheduling the appropriate size vehicle for your group.
A deposit of $100 will be required at the time of scheduling to reserve the service. The deposit will be applied to the total cost of the service.
You should contact Via’s Customer Service Department at (303) 447-2848 ext. 1037 as soon as possible with any changes to a reservation. Via will do its best to accommodate changes, but cannot guarantee that it can be done.
Cancellations made three days or less before the scheduled Group Trip will result in forfeiture of Recipient’s $100 deposit.
Via’s transportation services (including Group Trips) are canceled whenever the Boulder Valley School District (BVSD) cancels school. Via may also choose to cancel services at its discretion in other locations if it determines that weather conditions make driving in that area unsafe. You may also cancel a scheduled Group Trip if you determine that weather conditions make it unsafe for your group.
The party canceling the trip because of weather must notify the other party at least two hours before the first scheduled pick-up time. The recipient will not be charged for a weather-related cancellation made before two hours before the pick-up time. Cancellations made less than two hours before pick up may result in forfeiture of the $100 deposit. If the Recipient cancels the trip for weather after the driver has left Via’s facility, Recipient will be charged for the time beginning when the driver began the pre-trip, CDOT-required vehicle inspection through the completion of the post-trip, CDOT-required inspection.
To request a Group Trip, please submit a Request Form to Via’s Customer Service Department at email@example.com.Group Trip Request Form
If you have any questions, please contact Via’s Customer Service Department at 303-444-3041.
Requests for group trips must be made two weeks in advance.