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About Us

About Via Mobility Services

Via Mobility Services is a distinguished 501(c)(3) charitable nonprofit organization committed to empowering people with limited mobility by offering comprehensive transportation solutions in eight counties in Colorado.

Since 1979, we have enriched lives by providing tailored, responsive mobility services to thousands of older adults, people with disabilities, low-income individuals, and rural residents.

Serving Colorado Communities with Quality Transportation Services Since 1979

For over four decades, Via’s contributions have been far-reaching and diverse. Our broad array of services ranges from our Via Paratransit (accessible transportation) program, which provides on-demand, door-through-door service with wheelchair-accessible vehicles, to rides on the HOP to the University of Colorado-Boulder campus or downtown Boulder. 

Organizations hire Via to operate specialty contract services such as RTD’s FlexRide since 2000, the City of Boulder’s HOP public bus, and many other shuttles, including Park-to-Park for Chautauqua, the Eldo shuttle to Eldorado Canyon State Park, and the Littleton Omnibus. Via reliably partners with local and state governments, businesses, and other organizations to provide the right-size service.

Beyond direct transportation, we extend our impact through mobility management services, including educational outreach, information and referrals, and individual travel planning designed to foster informed mobility choices and improve accessibility.

Via’s team is headquartered in Boulder, Colorado, and we have a satellite facility in the Denver Metro area on Franklin Street in Adams County. Click here to meet Via’s key staff and Board of Directors.

Strategic Partnerships Support the Advancement of Public Transit Accessibility, Efficiency, and Reliability

Our strategic alliances with the Regional Transportation District, the City of Boulder, Boulder County, and several local governments greatly enhance public transportation’s effectiveness. For example, we aim to bridge the gap between mobility providers, businesses, public institutions, and the public through our partnership with Colorado Carshare, Boulder BCycle, Commuting Solutions, and Boulder Transportation Connections.

Being future-forward, Via invests in reducing the carbon footprint of transportation in Colorado. We are pioneers in using zero-tailpipe emissions vehicles and renewable energy sources, offering smart and efficient transportation alternatives. Recently, we acquired a 4.5-acre site near our headquarters on 63rd Street in Boulder to establish a collaborative zero-emission vehicle maintenance, charging, and training center with several of the region’s leading transportation providers.

Click here to learn more about our commitment to sustainability.

Via is an Independent Nonprofit Transportation Provider

Via is an independent 501(c)(3) nonprofit transportation provider. Via is not part of local or state government or RTD—we are their partner.

Via’s strength lies in collaborating and swiftly delivering innovative solutions to mobility challenges. We are wholly committed to providing the best transit alternatives that serve our community’s unique needs. Together, we can create a more accessible, sustainable, and connected future. Click here to express interest in partnering with Via.

 

Mission

Via’s mission is to promote independence and self-sufficiency for people with limited mobility by providing caring, customer-focused transportation options.

Vision

We envision a future where all people, regardless of health, age, disability, income, or culture, have access to the mobility options they need to enhance their independence and quality of life.

Core Beliefs

  • All people are entitled to live as independently as possible within their life circumstances.
  • Freedom of movement is a basic human need in our society.
  • Everybody counts, regardless of age, health, disability, income, or ethnicity, and has a contribution to make to the community in which they live.

Core Values

  • Integrity in all our business dealings.
  • Respect for individuals.
  • Teamwork and positive problem-solving.
  • Caring – for our customers, for our community, and each other.
  • Safety first.

Via’s History

1979: Solving a Glaring Transportation Gap

  • Via launches wheelchair-accessible, door-through-door transportation in Boulder to fill a glaring gap for people with disabilities.
  • Via obtains nonprofit status with our original name, Special Transit.
  • Via serves 200 riders with funding support from the Boulder County Commissioners.


“Via treats people with disabilities with respect 100% of the time. They allow people to just be who they are.”

Dr. Cheryl Sullivan, Via Rider and Legacy Donor

1980 to 1990: Supporting Our Mountain Communities

  • Via adds bus services in Estes Park and Gold Hill.


“It is very comforting to know that I can get where I need to be and not worry about finding a ride.”

Via Rider

1990 to 2000: A Period of Dramatic Growth

  • Via more than doubles its client base and provides 50,000 rides annually.


“When I gave up my car, Via helped me keep my freedom. I’m grateful I can continue going out to do the things I love.”

Jean, Via Rider (pictured)

2000 to 2010: Partnerships Broaden Via's Reach

  • Via continues to expand, serving five times more clients since its founding.
  • Via partners with the City of Boulder to operate the HOP public bus and connect people to Boulder’s retail, social, and educational centers.
  • Via partners with RTD on the Call-n-Ride service for commuters and people with disabilities.


“Via’s not just a transportation organization, it’s a community-building organization providing critical services and dignity for people who want to get around on their own.”

Dennis Paul, Vice President of Government Affairs and Strategic Partnerships, Elevations Credit Union

2010 to 2020: Committing to Clean Energy Transit

  • Special Transit rebrands as Via Mobility Services.
  • Via builds its LEED-quality Boulder headquarters.
  • Via establishes goals for net-zero tailpipe emissions and welcomes the first 100% electric HOP buses.
  • Via becomes a second responder for Boulder County crises and safely evacuates residents from floods and wildfires.
  • Via adds public transit services, including the HOP2Chautauqua shuttle.
  • Via expands accessible transportation services in the Denver Metro area, doubling ridership in two years.

2020 and Beyond

  • The COVID-19 pandemic response leads to the creation of a new program delivering farm-fresh food to families in need and older adults aging in place in partnership with the Boulder County Farmers Markets.
  • Via evacuates nearly 100 residents from the tragic Marshall Wildfire.
  • Via’s public transit services for hire move tens of thousands of additional community members with accessible public transportation.
  • Demand to ride with Via Paratransit reaches a historic high as the U.S. experiences the largest population of older adults ever.


“I’m forever grateful to Via for giving my mom back her independence.”

Daughter of a Via Rider

Via Riders Need Your Support

Via assisted over 3,440 riders like Alec last year.

After reimbursement from grants and other funding sources, we have a shortfall of $8.00 for every ride we provide.

Your help is crucial for Via to continue giving riders access to our vital transportation services. Your gift gives them independence.

Donate Now