Via Mobility Services offers older adults and people with disabilities a way to get from one place to another. Our Via Paratransit program is a shared-ride, accessible transportation service that gets riders where they need to go. Caring drivers escort riders door-through-door and assist them on and off the bus.
“The Via driver comes right to my door and then assists me into the waiting room. From daily appointments to errands around town, Via helps me get where I need to go.”
Before you can ride with Via Paratransit, please register by calling a Mobility Specialist at 303-444-3043.
When you call, we will ask questions to assess your travel and mobility needs and see if Via Paratransit is right for you. A family member or caregiver may complete the phone interview and request rides for you. We may discuss other transportation options with you. Once you complete the registration process by phone, you will be a registered rider and may request a ride by phone or online.
Starting September 1, 2023, fares will be reinstated for most riders residing in select service areas.
Pay cash on the bus (exact fare only, please, because drivers don’t have change on the bus) or buy fare books online for a 10% discount.
Via may have funding available to cover the cost of your fare, depending on certain eligibility factors like age or income status. To confirm your fare amount or if you qualify for a reduced fare, please call us at (303) 444-3043, Monday through Friday, from 8:00 a.m. to 4:30 p.m.
Via’s paratransit fleet is comprised of vehicles including:
Via Paratransit operates in the following Colorado counties; service availability depends on your exact location.
Please contact our team to learn if service is available in your area.
Via Paratransit can take you almost anywhere you’d like to go within our service area including:
Most riders are charged a fare. Some riders can ride for free when other funding sources cover the cost of your trip. To confirm your fare amount, please call us at (303) 444-3043, Monday through Friday, from 8:00 a.m. to 4:30 p.m.
Fares are subject to change. We will notify all registered riders before any price change.
Yes! You can donate to Via. 100% of your donation will provide more trips for riders, especially those with low incomes.
Contributions are welcome but not required. Donating is optional–and not donating won’t stop you from using Via’s services.
With Via’s Family & Friends Mileage Reimbursement program, Via reimburses riders for the mileage expenses of family members, friends, or neighbors who provide a qualifying trip when Via cannot.
If Via cannot fit you into the regular schedule, you can request this option.
To receive reimbursement, all requests must be made in advance through Via’s Call Center by calling 303-447-9636, and forms must be submitted within 30 days.