• 303-447-2848
  • Español: 303-444-3043

Vital Volunteers

Do you believe freedom of movement is a basic human need?

Drive with us as a Vital Volunteer!

As a volunteer, you will help older adults and people with disabilities maintain their independence and connections to the community.

Our greatest need is for volunteer drivers. Review the process below or keep scrolling to learn about volunteering to deliver food with our partner, Boulder County Farmers Market.

Submit Volunteer Interest Form

Contact Volunteer Coordinator Michael Woodard at mwoodard@ViaColorado.org or call 720.957.3726.

How To Become A Vital Volunteer

1. Apply to be a Vital Volunteer

  1. Fill out the Volunteer Interest Form.
  2. The Volunteer Manager will contact you and invite you to fill out a full Volunteer Application.
    1. The Volunteer Application process involves a background check.

2. Complete Training

Training takes about a week to complete. Training doesn’t need to be completed on consecutive days. You can plan your training with the training team.

Day 1: Orientation

In-person Orientation takes 8 hours to complete and includes an overview of Via Mobility Services, Drug & Alcohol testing (our drivers are required by law to be drug-free), and getting a badge to swipe into Via’s facility.

Day 2: Safety First Training

In-person training with Via’s trainers takes 8 hours, covering topics such as best practices to help people who use wheelchairs in and out of a vehicle for our door-through-door paratransit service.

Day 3: Defensive Driving 

Defensive Driving is an 8-hour-long in-person training or 4-hour online course (the online course costs $49.99). You will receive a certificate for completing this course, regardless of how you choose to complete it. Some insurance companies will provide you with a discount for having this certification, so remember to ask and find out!

Day 4: PASS Class

The PASS (Passenger Assistance, Safety, Sensitivity) class is a 2-day in-person training or 4- to a 5-hour-long online course. The PASS Class is free to take online.

Day 5: Pre- and Post-Trip Training

One-on-one in-person training for about an hour with the support of a Via Trainer while you learn how to drive one of our Prius vehicles and complete the pre- and post-trip processes. You can choose to drive your own vehicle if you prefer, but you will still learn about our pre- and post-trip processes.

You will also meet with the Volunteer Manager for about 30 minutes to talk about our policies and procedures, including how to use a tablet to complete a route.

Day 6: Ride-Along

Ride-along for 4 hours as a passenger while a Volunteer Trainer drives to discover what the hands-on part of volunteering with Via looks like.

Day 7: Driving Your First Route

Next, you will drive your first 4-hour route while a Volunteer Trainer rides along with you as your passenger.

Volunteer Interest Form

Prefer volunteering as a food delivery driver?

Move food, not people. Less training is required!

Sign up to volunteer with our partner, Boulder County Farmers Market.

Did you know that Boulder County Farmers Market (BCFM), in partnership with Via Mobility Services, delivers over 330 bags of fresh, locally grown food to families and childcare centers in need around Boulder County every week? If you’re interested in helping your neighbors and the local food system on Mondays for a few hours, email foodaccess@bcfm.org. You’ll receive a bag of locally grown produce as a token of our thanks!

Download BCFM’s Volunteer Position Description

How to Apply to Volunteer with Boulder County Farmers Market:  

Start your application to volunteer with Boulder County Farmers Market online or contact Volunteer/Intern Services:

BCPH Volunteer/Intern Services Program

3450 Broadway St.

Boulder CO 80304

Email:  healthvs@bouldercounty.org

“I think this is an amazing program! I really appreciate the convenience of home delivery. Being pregnant, it is really important I am eating nutritional foods and I love that it is all local. I cannot thank you enough!” – Anonymous Client

Frequently Asked Questions

Become a Vital Volunteer driver for Via so you can help older adults and people with disabilities with their transportation needs.

Why volunteer with Via?
  • Drive a hybrid electric Prius or your own car
  • Make a schedule that works for you
  • Mobile tablets with GPS
  • Mileage reimbursement is offered for volunteers using their own cars
  • Backup and support of Via’s Call Center and safety and training departments
  • Draw on Via’s decades of transportation experience
  • Access Via’s knowledge of serving people with mobility limitations
  • Training and orientation (training involves completing an in-person orientation, CTAA PASS class, and National Safety Council Defensive Driving class — check with your insurance company to see if you can save money once you pass this class!)
  • Liability insurance (supplemental or comprehensive)
What are the volunteer driver qualifications?
  • A little time to spare (at least 4 hours at a time)
  • Enjoy older adults and those living with disabilities
  • Safe driving record
  • Background checks and drug screens (including marijuana) are done before volunteer work begins and also on an annual basis.
  • Honest and reliable
  • Good cognitive and awareness skills
  • Comfortable with technology
  • Know the local community
  • Follow Via’s volunteer driver policies and procedures
How many hours or days do I have to volunteer?
  • Any day Monday through Friday.
  • Via volunteers are asked to commit to a 4-hour route
  • Example 9 a.m. to 1 p.m. ,10a.m. to 2p.m. or 12 p.m. to 4 p.m.
What if I have more questions?

For questions regarding Via’s volunteer driving program, please contact Volunteer Coordinator Michael Woodard at mwoodard@ViaColorado.org or call 720.957.3726.

Sign up for the latest transportation news and service updates. Subscribe
Fares Return in Some Service Area Starting September 1:
Support Via this Colorado Gives Day!