Via Mobility Services has coordinated with Peak to Peak Housing & Human Services Alliance to launch a new transportation service in Gilpin County.
The service, Mountain Rides, is free and open to all. Via will operate the vehicles, which are wheelchair-accessible to accommodate people with mobility limitations.
Mountain Rides will provide service for nearly any purpose, such as medical appointments, employment, education, shopping, and personal appointments.
Cost to Ride
The service is FREE, thanks to funding from grants and local contributions. A $5 contribution per ride is suggested to support the service.
Service Area
Mountain Rides will run along the Peak to Peak Highway from Ward to Gilpin County Rec Center with Pick-up and drop-off locations in Ward, Nederland, mid-Gilpin, and the City of Boulder. Home pick-up may also be requested.
Times of Service
Monday – Thursday, 10:00 AM to 4:00 PM
How to Become a Rider
To register: Call a Via Mobility Specialist at 303.444.3043 from 8:00 AM to 4:30 PM Monday through Friday. Or visit ViaColorado.org and click on “get started” on the home page. A ride may be scheduled from one to seven days before the ride is needed.
Problems? Contact Mountain Transportation Coordinator Betty Abel at p2pvia@gmail.com or 720.514.9633.
Visit p2phhs.org for a service map and more information.
Frequenty Asked Questions
Q. Do I have to be a senior citizen to ride with Mountain Rides?
A. No. This service is available to ALL of our community members regardless of age, health, or financial status.
Q. Do I have to live in the service area to ride?
A. No. We have fixed locations set up for those in the community who do not live in the service area. When you schedule a ride, you just need to tell them to pick
you up at the fixed location of your choosing. Please see our website for a list of fixed locations.
Q. Can my child ride with Mountain Rides?
A. Yes, a parent must ride with children up to age 12. (Please bring a car seat for infants and toddlers). Children 13 – 17 can ride alone but must have a parent receive them at the
destination.
Q. How long before my appointment must I call to schedule?
A. Please allow Via Mobility Services 3-7 days before your appointment.
Q. If I see Mountain Rides out, can I get on at any time?
A. No. You must be scheduled to ride. Please call in advance to secure your seat on the bus.
Q. If we are out on a scheduled event, can the driver stop for coffee?
A. Yes. As long as the driver does not have anything upcoming on her schedule,
she can make quick stops.
Q. How many people can be on the bus at one time?
A. Our bus is a 12-passenger bus. Please make sure you schedule ahead of time because there is limited seating.
Q. What if something comes up the same day? Can I still get a ride?
A. It is possible you can schedule a same-day ride. Please contact Via Mobility Services for availability.
Q. Can I schedule Mountain Rides for other places besides the doctor?
A. Yes. All that we need is a drop-off time and pick-up time, and we can get you where you need to go.
Q. I am in a wheelchair. Can I ride with Mountain Rides?
A. Yes. Our bus is wheelchair accessible and our driver is trained to assist you.
Q. Scheduled events on the Calendar sometimes have more than one event. Do I have to go to all of these events?
A. No. You can be picked up for the event that you wish to attend.
Q. I decided at the last minute to cancel but did not call. My driver showed up, and I told her I didn’t want to go. Will this have any effect on my future rides?
A. Yes. Please contact Via Mobility Services to cancel any rides that are scheduled that are no longer needed. If our driver is coming to you, and you no longer need her, she is being taken away from another rider. Repeating this can result in suspension.
Q. Can my dog ride with Mountain Rides?
A. Yes. As long as your dog is leashed and very well-mannered, it can ride. It is at the sole discretion of the driver to decline or accept any person/dog she believes to be inherently unsafe for any reason.