• 303-447-2848
  • Español: 303-444-3043

Travel Training

Learn to navigate
public transit.

Learn to safely & independently use public transit.

Travel training is your link to independent travel. With patience and practice, you can safely, confidently, and independently use accessible public transportation to expand your travel options. Enhance your ability to live, work, play, shop, vote, pursue an education, raise your family or volunteer in your community. We’ll be with you every step along the way.

Who is eligible?

Travel training is available to older adults, people with disabilities, and others living with mobility limitations who reside within the RTD public transit system.

An ideal candidate for travel training is motivated, willing to learn new ways of travel, and understands the importance of being safe in the community. The travel trainer will work with a trainee for as long as it takes to ensure confidence in independent travel.

Via’s travel training program also offers group presentations on how to use the RTD public transit system. The class is followed by an outing to provide participants a hands-on experience using public transportation. If participants have specific places they would like to go to, our one-on-one instruction can assist them in achieving their goals.


We’re ready when you are!

What's Included?

Before ever riding a bus, an expert travel trainer conducts an in-home visit with each trainee to get acquainted and determine travel goals.

Training includes:

  • An individual and family assessment
  • Individualized training plan
  • Planning a bus trip using a route schedule and map
  • Getting on and off buses using proper fare and equipment
  • Identifying landmarks
  • Transferring from one bus to another
  • Use of safe pedestrian skills
  • Problem-solving while traveling in the community
  • Learning travel rights under federal legislation
  • Effectively communicating travel needs with transportation employees

Via offers an abbreviated travel training program for groups, Seniors on the Move. Via also provides Train the Trainer programs.

Our Trainers

Travel trainers have thorough knowledge of medical aspects of disabilities, sensory motor functioning, psychosocial aspects of disability, human growth and development over the lifespan, travel concepts, systems of transportation, mobility and information access devices, travel skills and techniques and assessment, instructional methods and strategies.

Next Steps

Contact Via’s Travel Training team at traveltraining@viacolorado.org or 303-473-2888.

Travel Ambassador Program

The main goal of the Transit Ambassador Program is to build capacity and resources within communities to support residents’ willingness to consider public transportation as an option for community travel. Program activities are designed to increase the residents’ knowledge of and confidence in public transit, which will translate into a more active and independent life for the residents of these communities.

The Travel Ambassador Program is currently partnering with the Denver Housing Authority (DHA), but we’re looking to partner with other housing authorities throughout the metro area.


The five main components of the Transit Ambassador Program are:
  • Establish Volunteer Transit Ambassadors at each community who will work closely with the Program Coordinator to plan all program activities.
  • Set up public transit information centers in participating communities.
  • Schedule a minimum of two group outings annually on public transit for interested residents.
  • Provide public transit orientation presentation, “On the Move, ” annually at each location.
  • Set up a Bus Buddies Program at each property for those interested in traveling with another person on public transit.
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