Via Mobility Services offers older adults and people living with disabilities a way to get from one place to another. Via provides a valuable human service through our caring, compassionate, individualized mobility services that support your independence.
Via Paratransit is an alternative transportation service from any origin to any destination in our service area. Paratransit is a shared-ride service, and schedules change daily based on where riders need to go.
Drivers assist riders on and off the bus, and you may request door-through-door assistance.
“The Via driver comes right to my door and then assists me into the waiting room. From daily appointments to errands around town, Via helps me get where I need to go.”
A ride on our paratransit service is more than just a trip. While we get you from one place to another, what you will experience is so much more. A new community will open up to you while you ride, including friendly, helpful drivers and other riders you’ll get to know.
Before you can begin riding with Via Paratransit, please call a Mobility Specialist at 303-444-3043 or complete the online Client Intake Form to begin registration. A family member or caregiver may complete the phone interview or online form and request a ride for you.
When you call, we will ask a few questions to assess your travel and mobility needs and see if the paratransit program is right for you. If appropriate, the Mobility Specialist can schedule your first ride. We may discuss other transportation options with you.
Once you complete the registration process by phone, you will be a registered rider and may request a ride by phone or online.
Via’s paratransit fleet is comprised of vehicles including:
Via Paratransit operates in the following Colorado counties; service availability depends on your exact location.
Please contact our team to learn if service is available in your area.
Via Paratransit can take you almost anywhere you’d like to go within our service area including:
There is no cost to use Via’s services.
Fares are subject to change. We will notify all registered riders before any price change.
Contributions are welcome but not required, and no one will ever be denied service for not contributing.
With Via’s Family & Friends Mileage Reimbursement program, Via reimburses riders for the mileage expenses of family members, friends, or neighbors who provide a qualifying trip when Via cannot.
If Via cannot fit you into the regular schedule, you can request this option.
To receive reimbursement, all requests must be made in advance through Via’s Call Center by calling 303-447-9636, and forms must be submitted within 30 days.