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What Is Via and How Does It Work?

Transportation is essential for accessing work, healthcare, and daily activities, but it can be challenging for those with mobility issues. Via Mobility Services, a nonprofit organization, provides accessible paratransit services, helping older adults and people with disabilities stay independent with safe and reliable transportation.

Understanding Via Mobility Services

Via Mobility Services is more than transportation—it’s a lifeline for those who struggle to get around. As a nonprofit, Via provides affordable, accessible paratransit services, offering door-to-door rides for those unable to drive or use public transit.

With a fleet of accessible vehicles and a team of trained drivers, Via ensures that riders receive the support they need, whether it’s help getting in and out of the vehicle or assistance with mobility aids like wheelchairs and walkers.

How Does Via Mobility Work?

Via operates across multiple communities in Colorado, providing specialized disability transportation services tailored to the needs of riders. Here’s how the service works:

  1. Eligibility & Registration – To use Via’s paratransit services, riders must meet certain eligibility requirements, typically based on age, disability status, or other mobility limitations. The registration process is simple and ensures that each passenger receives the right level of assistance. 
  2. Scheduling a Ride – Once registered, riders can book trips in advance. Rides are typically scheduled at least one day before travel, ensuring availability and proper planning for the passenger’s needs. 
  3. Door-to-Door Service – Unlike standard bus services, Via offers door-to-door assistance. This means drivers help passengers from their home to their destination, making it easier for those with mobility challenges to travel safely. 
  4. Affordable & Accessible – Via Mobility Services operates as a nonprofit, allowing them to provide low-cost or even subsidized transportation options for eligible riders. Their fleet includes wheelchair-accessible vehicles, ensuring that all passengers can travel comfortably. 
  5. Expanding Beyond Individual Rides – In addition to personal rides, Via Mobility Services partners with cities, counties, and organizations to improve overall community transportation options, including shuttle services and senior transit programs. 

Why Choose Via Mobility Services?

For individuals who need reliable disability transportation services, Via is an excellent choice. Their commitment to accessibility, affordability, and independence makes them a vital resource for many communities in Colorado. Whether someone needs a ride to a doctor’s appointment, the grocery store, or a social event, Via ensures they can get there safely and with dignity.

Need a Ride? Get Started with Via Today!

If you or someone you know could benefit from paratransit services, don’t wait—Via Mobility Services is here to help. Our  friendly Mobility Specialists are ready to assist with scheduling rides and answering any questions about eligibility. Get started today by visiting Via’s website or calling our  Mobility Specialists team to book your first ride!

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