• 303-447-2848
  • Español: 303-444-3043

Marshall Fire and Middle Fork Fire Evacuation

We Are Here For You

Are you affected by the recent fires?

We can help you, even if you don’t normally use Via’s services.

• First time with Via? Register for a ride: (303) 444-3043

• Already a rider? Call (303) 447-9636

• If you need assistance after hours or on weekends, please call (303) 725-4160

Via is working with the Boulder County Office of Emergency Management (OEM) to assist with evacuations from the fires. Via evacuated around 100 people with mobility limitations from senior living facilities, hospitals, homes, and apartments.


Boulder County Office of Emergency Management (OEM)

For information on the wildfires in eastern Boulder County:

Those impacted by the Marshall Fire are encouraged to visit www.boco.org/MarshallFire and www.boco.org/MarshallFireEspanol to learn about the recovery process and find out about available resources for which they may qualify.

Boulder County Marshall Fire-Related Transportation and Transit Resources

Learn more about road closures and transportation services available in Boulder County.

Boulder County Disaster Assistance Center

The Boulder County Disaster Assistance Center, located at the Boulder County Southeast County Hub at 1755 South Public Road in Lafayette, will operate from 9:00 a.m. to 7:00 p.m. seven days a week and will include specialists from Boulder County Housing and Human Services, Public Health, and Community Services, the Federal Emergency Management Agency (FEMA), Mental Health Partners, many other area government and nonprofit organizations, and insurers.

  • What: Boulder County Disaster Assistance Center for people who lost homes in or were displaced by the Marshall Fire
  • When: 9:00 a.m. to 7:00 p.m., seven days a week
  • Where: Boulder County Southeast Hub, 1755 South Public Road, Lafayette, CO

Help Available: For people who lost homes in or were displaced by the Marshall Fire, the Boulder County Disaster Assistance Center will provide services including:

  • Consultation on property loss and filing claims for assistance
  • Gift cards for replacement of food and transportation costs
  • Information about short- and long-term housing
  • Help with vital records
  • Referrals to emergency shelter
  • Food assistance
  • Mental health services
  • COVID-19 tests
  • Transportation vouchers
  • Referrals for personal finance planning

Boulder County Evacuation Centers

Federal Emergency Management Agency (FEMA)

Anyone impacted by the Marshall Fire can apply for FEMA’s Individual Assistance Program. Individuals should first call their insurance agents and then apply for federal assistance. Apply for FEMA assistance online or by calling 1-800-621- 3362. If you do not have rental or home insurance, please apply for FEMA assistance.

Victims can also go to disasterassistance.gov or call 1-800-621- FEMA (3362) to find resources.

Right of Entry Forms

Right of Entry forms now available for properties damaged/destroyed by the Marshall Fire. Property owners should opt-in or out of the Debris Removal Program using this form.

Free Car Share Membership from Colorado CarShare

If you or anyone you know was impacted by the fires, lost your home, your car, or anything else and can use vehicle support, please email Colorado CarShare at info@carshare.org to inquire about vehicle support. Colorado CarShare will provide you with a free car share membership and credit to help.

Free Bike Share from Boulder BCycle

Mental Health Support

  • Colorado Crisis Services : 1 (844) 493-8255, or text “TALK” to 38255, to speak  with a professional counselor about any area where you could use support for yourself or a loved one, from loneliness and isolation, to stress, relationship issues, substance use and other common concerns.
  • JFS Boulder County Crisis Counseling: In response to multiple tragic events over the last year, Jewish Family Service and Community Foundation Boulder County have partnered to offer counseling services to Boulder County residents. The program offers up to $500 towards five individual counseling sessions (a maximum of $100 per session), or up to $875 towards five family counseling sessions (a maximum of $175 per session) and provides a pool of licensed providers from which to choose.
  • I Matter: 3 free mental health sessions for any youth in the state, largely available via telehealth.
  • Mental Health Partners: Call (303) 443-8500. MHP outpatient services
  •  are closed Monday, Jan. 3rd and will re open 8 a.m. on Tuesday, Jan. 4th
  • NationalDisaster Helpline: Call (800) 985-5990
  • Mental health support is also available at each of the evacuation centers

How You Can Help Victims

  • Soon after the fire started, the Community Foundation of Boulder County set up a fund to help those who have been impacted by the fire. If you’re looking to donate, you can do that here.
  • You can also donate to the American Red Cross of Colorado. The Boulder OEM asked that people do not drop off any items at police or fire stations or shelters and do not show up at evacuation centers to volunteer, they are being over run. They should instead donate the the aforementioned fundraisers.
  • If you’d like to volunteer, officials recommend visiting the Colorado Responds website.
  • Colorado Gives has also set up a special fund to help the victims of this fire. You can find that donation page here. As of January 4, the fundraiser has raised more than $6 million.
  • GoFundMe has established a fundraising page specifically for fire victims, something the platform has done in the past for large fires in California and Oregon. So far, the fundraiser has raised more than $600,000. You can donate here.
  • Boulder-based Elevations Credit Union set up a donation page as well.
  • Those looking to volunteer in the recovery effort can sign up for alerts from Colorado Responds at this link.
  • If you have shelter to offer to victims, you can sign up to be a vetted host on Airbnb and you will be alerted through the company’s Open Homes Program if you are needed.
Important Contact Information Regarding the Marshall Fire

Official Public Information Map

Keep up with up-to-date road closures, evacuation areas, and other important information with the official Public Information Map.

As assessments are completed, the evacuation status of an area will be updated to allow residents to return home. Only residents will be allowed re-entry back into areas that have been deemed safe. If individuals park and/or walk into areas that have not been cleared for re-entry, the clearance process will take longer as it will divert resources from their mission and can hinder response to new emergencies. Please continue to be patient as we work to get areas open as quickly as possible and please respect the closures.

If you evacuated and have questions about the status of your property, call 303-413-7730. Do not call 911. A preliminary list of damaged and destroyed homes can be found here.

Emergency Alert System Information

Sign up to receive emergency alerts for unincorporated areas of Boulder County and all municipalities, including the portions of Erie and Longmont that extend outside of the Boulder County line.

Non-Boulder County individuals are strongly encouraged to register with their County emergency alert system.

Keep Visiting This Page for Updates

Safety is our number #1 priority. We will continue monitoring the situation and sharing information.

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