• 303-447-2848
  • Español: 303-444-3043

What Disabilities Qualify for Paratransit?

Summary

Paratransit services are available to individuals whose disabilities prevent them from using standard public transportation independently. Qualifying disabilities include mobility impairments, visual or hearing impairments, cognitive or developmental disabilities, and temporary conditions that limit safe travel. Eligibility is determined through an application process that may require medical documentation or an in-person assessment to confirm the individual cannot safely use regular buses or trains.

Paratransit is a critical service that allows people with disabilities to maintain independence and participate in their communities. Not all disabilities automatically qualify for paratransit; eligibility is based on functional limitations that prevent safe use of fixed-route public transit. Understanding which disabilities qualify helps individuals and caregivers plan for transportation options. By knowing the criteria, applicants can navigate the application process more effectively and access essential services.

Mobility Disabilities

Mobility disabilities are among the most common reasons individuals qualify for paratransit. These conditions affect a person’s ability to walk, stand, or navigate stairs safely, making it difficult to board or ride public transit independently.

Mobility impairments may include the use of wheelchairs, walkers, or other assistive devices, and often result from conditions such as arthritis, spinal cord injuries, or neurological disorders. Paratransit ensures that people with mobility challenges can safely travel to appointments, work, and social activities.

Common mobility disabilities that may qualify include:

  • Spinal cord injuries
  • Severe arthritis or joint disorders
  • Amputations affecting walking
  • Muscular dystrophy or other neuromuscular conditions
  • Severe balance or coordination impairments

Sensory and Cognitive Disabilities

Sensory and cognitive disabilities can also qualify an individual for paratransit if they prevent safe use of fixed-route transit. These disabilities affect vision, hearing, memory, or comprehension, making independent travel unsafe or impossible.

For example, someone with severe vision loss may not be able to identify bus stops or read route signs, while an individual with dementia may have difficulty navigating schedules or understanding public transportation rules. Paratransit provides a safe alternative for these individuals, ensuring access to essential services and community participation.

Here’s a table illustrating common sensory and cognitive disabilities that qualify:

Disability TypeExamplesImpact on Transit Use
Visual ImpairmentsBlindness, severe vision lossCannot read signs, navigate bus stops safely
Hearing ImpairmentsProfound hearing lossCannot hear announcements or alerts
Cognitive DisabilitiesDementia, developmental disordersDifficulty understanding schedules, routes
Neurological DisordersEpilepsy, traumatic brain injurySafety risks during transit travel
Communication DisordersSevere speech or language disordersDifficulty asking for assistance or directions

Temporary and Other Qualifying Conditions

Some individuals may qualify for paratransit on a temporary basis due to injuries, surgeries, or other conditions that limit mobility or safety. Temporary eligibility ensures continued access to essential destinations during recovery periods.

These temporary conditions can range from broken limbs and post-surgical recovery to severe illnesses that limit stamina or mobility. Paratransit programs often have procedures for temporary certification, allowing individuals to receive necessary transportation support for a defined period.

Examples include:

  • Recovery from hip or knee surgery
  • Temporary use of a wheelchair or crutches
  • Short-term neurological or muscular conditions
  • Severe respiratory illness limiting stamina
  • Post-hospitalization rehabilitation periods

Paratransit provides essential transportation for individuals with permanent or temporary disabilities that limit access to standard transit. Give us a call at 303-444-3043 to learn more about qualifying for paratransit and to find transportation programs available in your area.

FAQ

  1. What is paratransit?
    Paratransit is a door-to-door or curb-to-curb transportation service for individuals who cannot safely use fixed-route public transit due to a disability.
  2. Do all disabilities qualify for paratransit?
    No, eligibility is based on functional limitations that prevent safe independent use of public transit.
  3. Is paratransit only for permanent disabilities?
    No, temporary disabilities that impair safe transit use can also qualify for short-term paratransit access.
  4. How do I apply for paratransit services?
    Applicants typically complete a form with medical verification and, in some cases, an in-person assessment by the transit agency.
  5. Can sensory disabilities like vision or hearing loss qualify?
    Yes, severe vision, hearing, or cognitive impairments that prevent independent use of public transit can qualify for paratransit services.

About the Author

Esther Concha

Esther Concha is the Senior Communications and Development Specialist at Via Mobility Services, where she has dedicated over 20 years to advancing the organization’s mission through strategic storytelling, donor engagement, and community outreach. With a strong background in communications, development, and digital media, Esther plays a key role in shaping Via’s voice and vision—highlighting the impact of accessible transportation for older adults, people with disabilities, and others in need. Her work reflects a deep commitment to equity, inclusion, and the belief that mobility is essential to independence and quality of life.

View all posts by Esther Concha

Sign up for the latest transportation news and service updates. Subscribe
We’ll Be Closed for Martin Luther King Jr. Day In observance of Martin Luther King Jr. Day, Via Mobility Services for Climb, Lyons, Mountain Rides, and Ride Free Lafayette will be closed Monday, January 19. We wish you a safe holiday. 🕊️