• 303-447-2848
  • Español: 303-444-3043

New Cancelation Line

We have implemented a new cancelation line as part of our ongoing efforts to streamline Via’s reservation process and minimize wait times.
What to Know

  • Instead of waiting for an available reservationist, you can now cancel your ride by leaving a message on the cancellation line.
  • When you call the reservationist line, 303-446-9636, you are prompted with a new menu. To cancel a ride, choose option 4.
  • Please leave your name, phone number, and the date and time of the ride(s) you would like to cancel. Once you leave a message, our dispatchers are notified and will cancel your ride(s).
  • You can leave a message on this line 24 hours a day, 7 days a week.
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